CUSTOMER SUPPORT
LUS Fiber is committed to providing the same responsive, local, quality customer service you enjoy from Lafayette Utilities System. Browse our online resources for answers to frequently asked questions and other information, or contact us through one of the methods listed here.
Visit Us
Customer Service Centers
1875-B W. Pinhook Road, 8 a.m. – 5 p.m., Monday through Friday
2701 Moss Street, 8 a.m. – 5 p.m., Monday through Friday
Call Us at 99-FIBER (993-4237)
Ordering and Billing Assistance: 8 a.m. – 7 p.m., Monday through Friday; and 8 a.m. – 5 p.m. on Saturday.
Technical Support is available 24 hours a day, 7 days a week.
Mail Us
For Payments: P.O. Box 4030-C | Lafayette, LA 70502
For General Inquiries: P.O. Box 61490 | Lafayette, LA 70596
Quick Support


Law Enforcement Information
Click here for information or requests.