Customer Support

LUS Fiber is committed to providing the same responsive, local, quality customer service you enjoy from Lafayette Utilities System. Browse our online resources for answers to frequently asked questions and other information, or contact us through one of the methods listed here.

Visit Us

Customer Service Centers

1875-B W. Pinhook Road, 8 a.m. – 5 p.m., Monday through Friday

2701 Moss Street, 8 a.m. – 5 p.m., Monday through Friday

Call Us at 99-FIBER (993-4237)

Ordering and Billing Assistance: 8 a.m. – 7 p.m., Monday through Friday; and 8 a.m. – 5 p.m. on Saturday.

Technical Support is available 24 hours a day, 7 days a week.

Mail Us

For Payments: P.O. Box 4030-C | Lafayette, LA 70502

For General Inquiries: P.O. Box 61490 | Lafayette, LA 70596

Quick Support

Law Enforcement Information

Click here for information or requests.