If your business makes outbound telephone solicitations, you must comply with both the Federal Do-Not-Call regulations as set forth in 47 C.F.R. Section 64.1200 and 16 C.F.R. Part 310 as well as Louisiana Revised Statutes 45:844.11 thru 45:844.15. Businesses engaging in telephone solicitation of residential subscribers within the state of Louisiana must do so in compliance with the Louisiana Public Service Commission’s (“LPSC”) Do Not Call General Order, January 18, 2005. Business numbers may not be included on the list and can find detailed regulations on the program at the website below.
Consumers may register directly with the Louisiana Public Service Commission by using the On-line Registration Form, or by calling the toll free number 1-877-676-0773. After you complete this step, you are a registered participant in the "Do Not Call" program.
The Louisiana Public Service Commission provides enforcement of the "Do Not Call" program. Consumer complaints must be submitted in writing. To obtain a copy of the complaint form click here or call toll free 1-877-676-0773 and a form will be sent to you
To have your telephone number(s) removed from the LPSC "Do Not Call" list, you may send a request in writing to:
Louisiana Public Service Commission
Louisiana Do Not Call Program
Galvez Building, 12th Floor
602 North Fifth Street
Post Office Box 91154
Baton Rouge, LA 70821-9154
Pursuant to its authority under the Telephone Consumer Protection Act (TCPA), the FCC established together with the Federal Trade Commission (FTC) a national Do-Not-Call Registry.
The registry is nationwide in scope, applies to all telemarketers (with the exception of certain non-profit organizations), and covers both interstate and intrastate telemarketing calls. Commercial telemarketers are not allowed to call you if your number is on the registry, subject to certain exceptions. As a result, consumers can, if they choose, reduce the number of unwanted telephone calls to their homes.
Consumers may register their residential telephone number, including wireless numbers, on the national Do-Not-Call registry by telephone or by Internet at no cost. To register by telephone, consumers may call 1-888-382-1222 (for TTY call 1-866-290-4236) or register online for the national Do-Not-Call registry by going to https://donotcall.gov. If you receive telemarketing calls after you have registered your phone number and your number has been in the registry for 31 days, you can file a complaint with the FTC at https://donotcall.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
Federal Trade Commission
600 Pennsylvania Avenue,
NW Washington, DC 20580
Consumers can also file complaints with the Federal Communications commission (FCC) at https://consumercomplaints.fcc.gov/hc/en-us or by calling 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275. For more information visit: https://www.fcc.gov/cgb/donotcall.
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, S.W.
Washington, DC 20554
As part of its compliance with Federal and State Do-Not-Call statutes and regulations, LUS Fiber is obligated to notify business customers of their responsibility to comply with these requirements.
If your business makes outbound telephone solicitations, you must comply with Federal Do-Not-Call statutes and regulations 47 C.F.R. 64.1200 and 16 C.F.R. 310 and any applicable State laws. To access the Don Not Call registry, please visit https://telemarketing.donotcall.gov/. If you need assistance in understanding the legal obligations imposed in these Federal and State laws, please contact your attorney for further guidance.