Stay informed  with our outage map

Our outage map is designed to keep you updated on the status of LUS Fiber services in your area. By selecting your region on the map, you can quickly see if there are any known outages and find relevant information on restoration efforts.

If an outage is detected in your area, please follow the provided instructions to either contact our customer service team or check back for further updates as we work diligently to restore your services.

Webmail

With an LUS Fiber email account you will be able to send and receive email from any computer or device (including smartphones and tablets). This means that you will enjoy access to your email when at home or traveling. In addition, your messages and contacts will be stored safely on our network, and you will have plenty of storage available. Our easy-to-use email service is upfitted with the kinds of features necessary to keep you communicating efficiently.

What must I do to set up my LUS Fiber email service?

Your email is already setup. If you don't know your email address and password, please call 99-FIBER (993-4237). From a personal computer, you simply need to login to the App Portal with your full user@lusfiber.net email address in the Username field and your Password.

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What if I have some questions about email use?

Call Customer Service at 99-FIBER (993-4237) if you have questions at any point in this process. They are available to assist you 24/7.

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How do I check my @lusfiber.net email?

Call us at 99-Fiber for asstiance in setting up your account on your phone, tablet, or desktop software. You can also check it on the web from our App Portal

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Where is my spam (junk mail) stored and how do I access it?

Please refer to our online guide for more information on how to handle spam and junk mail: http://guides.myonlinehelp.net/docs/lusfiber.net/spam_removal

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Report an outage
Call Us

Want to chat? Give us a call and we’ll answer all your questions.

(337) 993-4237 ->
Service Centers
1875-B W. Pinhook Road
Lafayette, LA 70508
Mon-Fri : 8:00am-5:00pm
2701 Moss Street
Lafayette, LA 70501
Mon-Fri : 8:00am-5:00pm
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