LUS Fiber highly values cooperation with law enforcement agencies and responds to all valid, properly served subpoenas, warrants and court orders, subject to payment of costs.
LUS Fiber accepts subpoenas by personal service at its main office located at 700 St. John Street, Ste. 300, Lafayette, Louisiana 70501. Personal service is not accepted at any LUS or LUS Fiber Customer Service locations. LUS Fiber also accepts service of subpoenas by United States mail, whether certified mail, return receipt requested, or first class mail. Service of subpoenas by United States mail should be mailed to LUS Fiber, Attn: CALEA Officer, 700 St. John Street, Ste. 300, Lafayette, Louisiana 70501. Subpoenas served by first class mail should include a request that the enclosed return form be signed by the addressee and returned to the issuing authority. Louisiana authorities issuing criminal subpoenas are directed to Article 735 of the Louisiana Code of Criminal Procedure, governing service of criminal subpoenas.
LUS accepts service of subpoenas issued by a federal court or officer by personal service only. Again, service is accepted at 700 St. John Street, Ste. 300, Lafayette, Louisiana 70501, but not at any other LUS or LUS Fiber Customer Service locations. Federal authorities issuing criminal subpoenas are directed to Rule 17 of the Federal Rules of Criminal Procedure, which governs the service of criminal subpoenas under federal law.
Pursuant to 18 USC 2702 (b) and (c) , LUS Fiber will voluntarily disclose certain customer communications or records on an emergency basis, only when a law enforcement officer provides sufficient information, through completion and submission of a CALEA - LUS Fiber Exigent Form that reasonably indicates that an emergency exists involving danger of death or serious physical injury to any person which requires disclosure without delay of communications or information relating to the emergency.
